Shipping Policy
Delivery
- All orders are shipped free of charge via FedEx.
- Orders are processed and shipped within 24 hours of purchase.
- Estimated delivery time is 2-4 business days.
- Every shipment includes a FedEx tracking number for real-time status updates.
Shipping Area (United States)
Due to shipping restrictions, we are currently unable to deliver to P.O. Boxes, APO, or military addresses.
We currently ship only within the contiguous United States. Unfortunately, we do not deliver to Alaska, Hawaii, or U.S. territories including Puerto Rico (PR), U.S. Virgin Islands (VI), American Samoa (AS), Guam (GU), and Northern Mariana Islands (MP).
Hazmat Guidelines and Delivery Conditions
Due to Hazmat transport regulations, overnight or air shipment is not permitted. All refrigerants are shipped via ground transportation only. Residential deliveries do not require a signature. However, deliveries to commercial addresses require someone to be present for acceptance—packages will not be left unattended.
Order Accuracy and Address Confirmation
Shipping time estimates are approximate and may vary based on carrier performance. Please double-check your shipping address before completing your order. Once an order is processed, changes are difficult to accommodate due to our fast dispatch workflow and high order volumes.
Need Help?
If you have any questions or concerns, our support team is here to help:
📧 Email: support@refrigerantlab.com
📞 Phone / WhatsApp: +1 (213) 803-7503
6873 Marshall St ARVADA, CO 80003
United States
Thank you for choosing Refrigerant Lab.
We truly appreciate your business and look forward to serving you again!